Help
Terms
The terms that apply when you use this site or buy a Lumi.
This page is a placeholder.
The real policy hasn't been written yet. Nothing here is a commitment or a legal term.
Who we are
To be written: business name and contact details.
Orders and pricing
To be written: prices in CAD, taxes, when a contract is formed.
Pre-orders
To be written: what a pre-order is, payment timing, dispatch estimates, cancellation, delays.
Personalities
To be written: each unit's look and temperament are picked at random when it's made; customers can't choose or swap them.
Warranty
To be written: warranty terms and statutory rights.
Liability
To be written: limits of liability as permitted by law.
Governing law
To be written: the province whose laws apply.